Archive for the 'help desk' Category
- 09.25.08 The 20 minute rule posted in help desk, production support, training, users
About the archives
Welcome to the archives here at inputs/outputs. Have a look around.
Welcome to the archives here at inputs/outputs. Have a look around.
I work as a consultant for IBM, and none of the views reflected in this blog necessarily reflect the view of IBM as a company. (I have to say that for legal reasons; I’m not an authority figure on this stuff, just a fan).
I write a lot about usability, systems, and technology. I’m very interested in looking at non-digital systems and improving processes. You can contact me at skeetervalentine at google’s mail service.