inputs/outputs » bang salon http://inputsoutputs.com how technology makes sense of users (and other stories) Sat, 03 Jul 2010 15:56:24 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 Just ask for Ryan http://inputsoutputs.com/2007/10/04/just-ask-for-ryan/ http://inputsoutputs.com/2007/10/04/just-ask-for-ryan/#comments Thu, 04 Oct 2007 21:10:26 +0000 zia http://inputsoutputs.com/2007/10/04/just-ask-for-ryan/ Bang Spa/Salon in DC cuts hair really well. They’re hip and trendy there, but my parents aren’t afraid of them (in fact, my first haircut there was based on my mom’s recommendation). They’re not terribly pricey, but not on the cheap side either.  The premium is worth it though.  When you get a haircut at Bang, people talk about it.

The hardest thing about being a new salon is probably the potential clients who are attached to the salons they’ve been going to for years. The last time I got a haircut there, I told my hair stylist that the last haircut I’d received from him generated the most compliments I’d ever received on a haircut in my entire life. He got excited and handed me a few business cards, but it didn’t matter. “Ryan at Bang,” three simple words, were worth more than the cost of the glossy/trendy business cards that Ryan gave me.

It’s not a fluke, either. My parents won’t trust anyone except “Patrick at Bang” with their hair.

When you hire employees that give a consistent level of service (collectively and individiually), you will find that your customers will return consistently as well.

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