inputs/outputs

What causes procrastination when it comes to computer based work?

Sure, you’ve got all your typical reasons for procrastination, but I think that there’s most likely a correlation between the more functional tools and the amount of work that is produced by the people who use those tools.  Call me crazy.

For instance, I work in production support, which involves a ticketing system for helpdesk calls.  I’d clear out the tickets much more frequently if the site we manage our tickets on weren’t mind numbingly slow.  That’s obvious to you and me, so surely it’s obvious to the people who made the ticketing site.  Right?